Shipping & Returns

Shipping Information

At Hivefy, we strive to deliver your products in a timely and reliable manner. Here’s an overview of our shipping policies:

Processing Time: All orders are processed within 2-3 business days.
Domestic Shipping:Free standard shipping on all orders within India
International Shipping:We offer international shipping at a flat rate. Delivery times may vary depending on the destination.
Shipping Confirmation: : You will receive a confirmation email with a tracking number once your order has shipped.
Shipping Delays: Please note that delivery times may be affected by carrier delays beyond our control.

Returns & Exchanges

If you are not satisfied with your delivered products, we’re here to help. Our return and exchange policy is designed to make the process simple and easy.

Return Window:: You have 7 days from the date of purchase to return an item for a refund or exchange.
Condition of Returns:: All returned items must be in their original condition, unwashed and unused, with tags still attached.
Return Process: To initiate a return, please contact us at hivefy.in@gmail.com for a return authorization.
Refunds: Refunds will be processed to your original payment method within 5-7 business days of receiving the returned item.
Exchanges: If you wish to exchange a product, please specify the new item you would like, and we will process it once we receive the original item.

Damaged or Defective Items

We ensure that all our products undergo thorough quality checks, but if you receive a damaged or defective item, please follow these steps:

Contact Us Immediately: If your item arrives damaged or defective, please email us at hivefy.in@gmail.com within 7 days of receipt.
Provide Photos: Please attach clear photos of the damage or defect to help us expedite the process.
Replacement or Refund: We will offer either a replacement or a full refund depending on your preference.